Track Your Order
Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from support@thepokeball.com with your tracking number included in it.
Depending on the product ordered, the email could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.
For Free Shipping:
- Visit the website: http://www.17track.net/ Or https://ec-firstclass.chukou1.com/
- Enter Your Tracking Code, provided in the Shipping Confirmation Email.
- Click the “Track” Button
Things to Keep in Mind:
- Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
- For any further assistance, don’t hesitate to e-mail us at support@thepokeball.com and we’ll be more than happy to assist you.
Happy shopping! :)